Best Friend Services
Terms and Conditions
Terms and Conditions
Introduction
Welcome to Best Friend Services. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use this site.
Definitions
"We," "us," "our," and "Best Friend Services" refer to Saif Auto Inc. dba Best Friend Services.
"You," "your," and "user" refer to the individual accessing or using our website.
Acceptance of Terms
By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Changes to Terms
Best Friend Services reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the modified terms.
User Responsibilities
You agree to provide accurate and up-to-date information when placing orders or creating an account on our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Product Information
We strive to ensure that product descriptions, including materials and finishes, are accurate. However, we do not warrant that the product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
Order Process
To place an order, follow the instructions on our website. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.
Pricing and Payment
All prices are listed in U.S. dollars and are subject to change without notice. Accepted payment methods include major credit cards and other payment options as indicated on our website. Additional charges such as taxes and shipping fees will be added to your order.
Shipping and Delivery
We offer various shipping options, and the costs and estimated delivery times are provided at checkout. We are not responsible for delays caused by the carrier or customs. For international shipping, you are responsible for any customs duties and taxes.
Returns and Refunds
We offer a 30-day money-back guarantee. Personalized items may not be returned unless they are flawed. Requests for returns must be made within 30 days of the purchase date, and customers may be required to send an image of the product as evidence of the flaw. Refunds for returns will be issued within 5 days of receipt of the returned item.
30-Day Warranty
We offer a 30-day warranty on all our products. This warranty covers any manufacturing defects and ensures that the product is free from such defects for 30 days from the date of purchase. If you encounter any issues within this period, please contact us to arrange for a return or replacement.
Limitation of Liability
To the maximum extent permitted by law, Best Friend Services shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.
Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Best Friend Services or its content suppliers and is protected by intellectual property laws. You may not use our name or any content from our website for advertising or any other commercial purpose without our express written consent.
Privacy Policy
We collect data to enhance user experience and for internal marketing purposes. We do not sell private information to third parties. While we take reasonable measures to protect your data, we cannot guarantee against hacking or data breaches. In the event of a data leak, we will notify affected users as required by law.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or assume any responsibility for the content or practices of these third-party sites. You access third-party sites at your own risk.
Governing Law
These terms and conditions are governed by the laws of the state of Washington. Any disputes arising under these terms will be resolved through arbitration in Washington, as per the rules of the American Arbitration Association, if we cannot reach an agreement.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at [email protected].
Special Policies
- Resale: Products cannot be purchased for resale without our express consent.
- Sizing Guides: Our sizing guides are based on industry standards. It is the customer's responsibility to ensure the volume of the ashes falls within the capacity listed for any urn. We recommend ordering after receiving the ashes.
- Use of Returned Items: If we accept a return of a personalized item, we reserve the right to use the urn for marketing purposes.
Data Protection
While we employ security measures to protect your data, we cannot be held liable for unauthorized access or breaches. In the event of a hacking or data leak, we will take appropriate actions to mitigate the impact and notify affected users as required by law.
Thank you for shopping with Best Friend Services. We appreciate your trust and strive to provide the best products and customer service.